Mediation is efficient and flexible and allows both parties to feel heard and more in control over the resolution of the dispute. It costs less than litigation and is more informal than court procedures. It is also confidential. Information that is disclosed during mediation cannot be later used in court, so parties can feel comfortable speaking more freely and really getting to the heart of what matters to them.
Mediation involves an independent third person assisting the parties to discuss the issue in dispute and attempt to reach a solution that is acceptable to all involved.
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